Accepted Payments
At Extracity, we strive to serve the needs of everyone. This is why we accept different forms of payments.
You can book online from the comfort of your home and rest assured with your seat reserved in advance. You can also pay in cash or using Ecocash or InnBucks on the bus or at our offices using any method. Paying on the bus is, however, not recommended as there is no guarantee that there will be a seat available.
Paying Online
Credit/Debit Cards
We accept all major credit or debit cards, that is, Mastercard, Visa, American Express, Discover, Diner's Club as well as JCB.
Paypal
You also have the option to pay online using Paypal. You can pay directly on the DPO gateway or Paynow gateway.
Electronic Funds Transfer (EFT)
We also accept SiD Instant EFT payments from South African account holders through the secure PayGate gateway.
Ecocash USD & InnBucks
Zimbabwean Ecocash and InnBucks account holders can pay online. Go to ‘Book Online’, select your schedule and seat(s) then checkout
All online payments are safely handled by trusted payment gateways, that is, Ecocash, Paynow and DPO.
Both gateways are PCI DSS Level 1 compliant - the highest standard of the Payment Card Industry Data Security Standard (PCI DSS). This is a set of security standards that was created by Visa, MasterCard, Discover Financial Service, JCB International and American Express in order to safeguard card payment security.
Paying Offline
We accept all forms of cash payments. This includes, but is not limited to ZiG, US Dollar, Rand, Pula and GBP.
You can also pay by sending the fare directly to our Ecocash Merchant Code either at the bus or before coming to the bus.
We also accept payments using InnBucks. You will be provided with the account on the bus or by calling us before travelling.
We accept swipe payments only at our offices in Harare and Bulawayo. You can also request for ZIPIT or bank transfer.
Want to use another method?
Feel free to contact us to ascertain whether or not we may accept your desired payment method.